HooBuy vs Superbuy
HooBuy is a Hong Kong-registered agent (its Trustpilot listing gives an office address in Mong Kok) whose biggest market is Brazil; searches like "como importar na HooBuy" show it. It says it serves over 200,000 customers across 200 countries. That's its own claim; Superbuy likewise says it has served over 2 million users.
| Superbuy | HooBuy | |
|---|---|---|
| Main market | US | Brazil |
| Trustpilot | 4★, 1,000+ reviews | About 570 reviews, mixed |
| Purchasing fee | CN¥0 on Taobao, published | Check at checkout |
| Payments | Cards, Wise, Alipay, WeChat Pay, UnionPay | Reviewers mention paying in instalments |
| Recurring complaint | Verification holds, CNY delays | Slow refunds with template replies |
Is HooBuy legit?
Yes, it operates normally, and its Trustpilot page shows plenty of recent orders completed. The pattern in negative reviews is refunds: customers describe waiting more than a month and receiving copy-paste replies. That's a reason to pay per order rather than hold a balance, and to avoid needing refunds at all: check the free QC photos carefully and reject items while they're still in China.
Why is HooBuy so popular in Brazil?
Brazilian buyers need agents that handle their tax number requirements and local payment options, and several agents have built their marketing around that audience. If you're shipping to Brazil, check each agent's current Brazil lines and tax-number rules; Brazil's import rules are different from those covered on our US, UK, EU and Australia pages.
HooBuy shipping coupons vs Superbuy's
"HooBuy shipping coupon" searches (about 40 a month) mirror the Superbuy coupon question. The rules are the same everywhere: new-user packs are usually several coupons with minimum spends, and consolidating a parcel usually saves more than any coupon. See our Superbuy coupons page for a worked example.
Before your first order at either agent
- Pay only for the current order; refunds are where both agents' reviews get unhappy.
- Screenshot the listing, the option you chose and the price.
- Check the QC photos the day they arrive and reject problems then.
- Price two or three lines for your actual weight before submitting a parcel.
- For Brazil, confirm tax-number requirements before paying for shipping.
How to move from HooBuy to Superbuy (or use both)
- Finish what's in HooBuy's warehouseItems already stored there must ship from HooBuy. Don't split a haul across agents mid-order.
- Convert your linksPaste HooBuy links into our link converter; if they contain the original Taobao, Weidian or 1688 item, you get the clean link to paste into Superbuy.
- Price the same parcel on bothSame weight, same address, in each agent's shipping calculator. Compare the total, not the fee line.
- Run one small orderCheck QC photos, packing and delivery before moving a big haul.
HooBuy vs Superbuy FAQ
Is HooBuy legit?
Yes. HooBuy is an operating agent registered in Hong Kong, with an office address in Mong Kok on its Trustpilot listing, and its biggest market is Brazil. Its roughly 570 Trustpilot reviews are mixed, and slow refunds are the main complaint. Check QC photos carefully and reject problems while items are still in China, so you never need a refund in the first place.
Is HooBuy better than Superbuy?
For Brazilian buyers, it may be the more natural fit. For English-speaking buyers, Superbuy has a larger review base, 1,000+ on Trustpilot at 4★, and publishes its fees, including CN¥0 on Taobao, while HooBuy's fee has to be checked at checkout. HooBuy says it serves over 200,000 customers, Superbuy over 2 million. Price the same parcel on both before switching anything.
What payment methods does HooBuy accept?
Reviewers mention paying HooBuy in instalments, which suits many Brazilian buyers; check the current options at checkout. Superbuy accepts cards, Wise, Alipay, WeChat Pay and UnionPay, but has not taken PayPal since October 2024. At either agent, pay each order separately with a card that has dispute rights, so a slow refund never leaves money stuck in an account.
Can I move HooBuy links to Superbuy?
Yes, if the link contains the original Taobao, Weidian or 1688 item. Paste it into our link converter, then put the clean link into Superbuy, where Taobao, Tmall, JD and 1688 orders carry a CN¥0 fee. Ship anything already in HooBuy's warehouse from HooBuy first, and run one small Superbuy order before moving a bigger haul.
Does HooBuy ship to the US and Europe?
Yes. HooBuy ships internationally and says it serves customers in 200 countries, though Brazil is its biggest market. US buyers owe duty on every China-origin parcel since May 2025, and EU parcels under €150 have carried €3 per product type plus VAT since 1 July 2026. Compare HooBuy's tax-inclusive lines with Superbuy's for your address before choosing an agent.
Why are HooBuy refunds slow?
Reviewers describe waiting more than a month for HooBuy refunds and receiving copy-paste replies. We can't say why, only that it's the most common complaint across its roughly 570 Trustpilot reviews. The best defence is not needing one: check the free QC photos promptly, reject items while they're still in China, and pay per order rather than leaving money in a HooBuy account.
How do I buy from HooBuy?
Paste a Taobao, Weidian or 1688 link, pay for the item and China delivery, then check the free QC photos when it reaches the warehouse. After that, submit a parcel, compare two or three lines for your actual weight and pay for shipping. Brazilian buyers should have their tax number ready. The steps are the same on Superbuy, which charges CN¥0 on Taobao.
Is HooBuy good?
It's operating, and its Trustpilot page shows plenty of recently completed orders, but its roughly 570 reviews are mixed, with slow refunds the recurring complaint. For Brazilian buyers, its focus on that market is a plus. English-speaking buyers get more published information from Superbuy, which has 1,000+ reviews. HooBuy is a reasonable pick if you check QC photos carefully and keep orders modest.
How long does HooBuy take to ship?
It depends mostly on the line: couriers are fastest, while economy and tax-inclusive lines take longer. First, items have to reach HooBuy's warehouse from the seller, usually within a few days, and pass QC. Price two or three lines for your real weight in HooBuy's calculator, then check Superbuy's estimated windows for the same parcel and pick the best total.
Related questions
- Which agents are still open?
- Status of 32 shopping agents
- How do I move links to Superbuy?
- Is Superbuy legit?
Sources we checked
Written and checked by the TaobaoSuperbuy.com editors. Last reviewed . Sources for this page: Superbuy's fee page, HooBuy's Trustpilot listing, Semrush country data and our agent status tracking. Spotted something out of date? Tell us on WhatsApp and we'll fix it.